Shipping & Return Policy

Welcome to Kortex Style Store. We are committed to delivering your orders quickly and ensuring a smooth shopping experience.

Shipping Policy

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders are not processed or shipped on Sundays or public holidays.

Delivery Time

• Standard delivery time is 7 business days from the date of shipment.

• Delivery times may vary depending on your location, courier services, weather conditions, or other unforeseen circumstances.

Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout before payment.

Order Tracking

• Once your order has been shipped, tracking information will be provided via email or SMS (if available).

Return Policy

5-Day Return Policy

We offer a 5-day return policy from the date you receive your order.

To be eligible for a return:

• The item must be unused, unworn, and in its original condition.

• The item must be returned with original tags, packaging, and proof of purchase.

Non-Returnable Items

The following items cannot be returned:

• Customized or personalized products.

• Items damaged due to misuse or improper handling by the customer.

• Products marked as final sale or non-returnable.

Return Process

To initiate a return, please contact our support team at:

Email: kortex.in123@gmail.com

Please include:

• Your order number

• Product details

• Reason for return

Our team will review your request and provide return instructions.

Refunds

• Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

• Approved refunds will be processed to the original payment method within 5–10 business days.

Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact us:

Store Name: Kortex Style Store
Support Email: kortex.in123@gmail.com